The plain-language version.
We wrote this policy the way we'd want to read one. It's specific. It avoids weasel words. If you find anything ambiguous, tell us and we'll rewrite it.
01 Summary
The short version: We collect what we need to run your analysis. We don't share it with third parties for marketing. We don't train foundation models on your content. You can export it, you can delete it, and we'll never post on your behalf.
This policy explains how LinkedIQ, Inc. ("LinkedIQ", "we", "us") collects, uses, and protects information when you use our website, app, and services (collectively, the "Service"). It applies to every user globally.
If we ever change our practices in a way that affects you, we'll tell you in advance — by email, in-app, or both. We'll never quietly expand what we do with your data.
02 What we collect
We collect three categories of data, and only what's necessary:
Account data
Your name, email address, and (optionally) your company and role. We use this to create your account, communicate with you, and send transactional email.
Content you upload
When you analyze your LinkedIn presence, you upload a LinkedIn profile PDF and a post analytics XLSX. We store these in an isolated, encrypted workspace tied only to your account. We process them to produce your analysis output.
Usage data
We log basic usage events — pages viewed, features used, error reports — so we can fix bugs and understand how the product is performing. We don't tie usage data to advertising profiles.
03 How we use it
- To run your analysis and produce the strategic intelligence outputs you asked for.
- To save your analysis history so you can revisit it.
- To improve the product (debugging, performance, aggregated feature usage).
- To communicate with you about your account, billing, and material product changes.
- To detect, investigate, and prevent abuse, fraud, or security incidents.
- To comply with our legal obligations.
That's it. We don't sell or rent your data. We don't share it with advertisers. We don't build behavioral profiles.
05 AI training
We do not train foundation models on your content. Your uploads, your analysis outputs, and your prompts to the recommendation engine are not used to train any LinkedIQ-owned models.
We may use aggregated, de-identified statistics to improve our internal scoring models. Aggregated means there is no way to attribute any data point back to you or your work.
06 Retention & deletion
We keep your account and analysis data while your account is active. If you delete your account:
- Your uploaded profile PDF and analytics XLSX are not stored after processing — they are read, analysed, and discarded.
- Your analysis outputs are deleted upon request — email privacy@linkediq.app and we will process it within 30 days.
- Routine backups roll off within 90 days.
- Aggregated, de-identified statistics may remain; these are no longer linked to you.
07 Your rights
Depending on where you live, you have a set of rights over your personal data. We honor all of these globally:
- Access: get a copy of the data we hold about you.
- Correction: ask us to fix anything inaccurate.
- Deletion: ask us to delete your data ("right to be forgotten").
- Objection: object to specific processing activities.
- Restriction: ask us to pause processing while a question is resolved.
To exercise any of these, email privacy@linkediq.app. We'll respond within 30 days.
08 California residents (CCPA/CPRA)
We do not sell your personal information, and we do not "share" it for cross-context behavioral advertising. To exercise any CCPA rights, email privacy@linkediq.app with "California request" in the subject.
09 Children
The Service is built for professional use and is not directed at children. We do not knowingly collect personal information from anyone under 16 years old.
11 Security
We encrypt data in transit (TLS 1.2+) and at rest (AES-256). We use isolated workspaces per account, role-based access controls, and audit logging. If we ever experience a breach affecting your data, we'll notify you within 72 hours of confirming it.
12 International transfers
LinkedIQ is a US company. Your data is stored and processed in the United States. For users in the EU/EEA, UK, or Switzerland, data transfers to the US are governed by Standard Contractual Clauses (SCCs) incorporated into our vendor agreements.
13 Changes to this policy
If a change materially affects how we handle your data, we'll notify you by email at least 30 days before it takes effect. Routine, non-material updates will be posted here with an updated date.
14 Contact
Questions about this policy, or about your data, can be sent to privacy@linkediq.app. We read every email. We try to reply within two business days.